Product returns and refunds

Return of goods

In case of returning goods, the Buyer must inform the SWEECO online store about quality deficiencies within 48 hours.

Report product quality defects by phone +37129191985 or by email: [email protected].

If we delivered an order that does not correspond to the description or was damaged during transport, the return is paid by us. The goods may be exchanged or the purchase price returned. The product packaging content must not be less than 95%.

If you want a refund for a poor-quality product, send the return request by email. Include your name, surname, order number and the reason for the return.

The money is returned to the bank account used for payment within 2 business days after the written request and returned order are received.